The shift toward a digital-ready culture: Is your organization there yet?
In the wake of the pandemic, an organization’s ability to adapt quickly to changing customer expectations has become critical. IT has become the primary driver of business innovation. Tackling this...
View ArticleHow to build a customer-centric organization
Being customer-centric means that you have a solid reputation along with the trust and loyalty of your customer. The probability of positive word of mouth is high and there is low all no friction...
View ArticleHow to transform the banking experience for small businesses when they need...
As consumers, we all have experienced massive shifts in expectations — we are no longer loyal to brands, but rather to the best consumer experience. As a result, highstreet banks have rapidly pivoted...
View ArticleHow to unlock the potential of open banking with API ecosystems
Since the inception of the Payment Services Directive (PSD2) in Europe, open banking has presented both a compliance challenge and an opportunity to unlock new revenue channels. Banks are being rapidly...
View ArticleA 4-step guide for creating a data-driven business with APIs
Data-based insights are an incredibly powerful tool for IT and business leaders today. Such insights can inform growth strategy, simplify key trade-offs, improve operational efficiency, and even inform...
View ArticleDigital transformation flows at Yarra Valley Water with MuleSoft
Yarra Valley Water is Melbourne’s largest retail water utility, providing essential water and sanitation services to over two million people across the Australian city. Using MuleSoft’s Anypoint...
View ArticleWhy a C4E is critical to an integration strategy’s success
Erin Kieffner, Director of Service Enablement, Ryan Pigford Software Developer Manager, and Chris Spinner, Software Engineering Manager, share OneMain Financial’s journey implementing MuleSoft. They...
View ArticleHow APIs can bring automation efficiency to the public sector
Automation has been a popular term among business leaders for decades now, but actually putting it into action across the entire business operation has only more recently gained steam. In fact, a...
View ArticleHow reusable APIs are helping one company fight to make hygiene a right for all
Reckitt Benckiser (RB) is an international manufacturer of category-leading brands that are loved by consumers. Its brands fall into three categories: hygiene, health, and nutrition — and include...
View Article10 facts on the state of integration
The pandemic has changed how organizations rely on their IT teams. IT was critical in the shift to remote work and maintaining operations in the new, virtual world — all while managing and implementing...
View ArticleThe year ahead: What organizations need to know for successful digital...
The past year brought with it an unfathomable level of disruption to norms: impacting business priorities and digital transformation initiatives and drastically altering expectations from customers....
View ArticleHow TAB Bank unlocked its core banking platforms to transform the customer...
Foundation for success Given the current disruptions in the banking industry, delivering truly personalized experiences requires incumbents to transform their digital strategy. TAB Bank, after over 20...
View ArticleHow reusable APIs are helping one company fight to make hygiene a right for all
Reckitt Benckiser (RB) is an international manufacturer of category-leading brands that are loved by consumers. Its brands fall into three categories: hygiene, health, and nutrition — and include...
View Article10 facts on the state of integration
The pandemic has changed how organizations rely on their IT teams. IT was critical in the shift to remote work and maintaining operations in the new, virtual world — all while managing and implementing...
View ArticleWhat is a “smart enterprise”?
The legendary football coach Nick Saban has seen tremendous success on the NCAA football scene. His teams have dominated the highest levels of the sport for almost 20 years. In that time, the sport has...
View ArticleHow Abcam is building business value through connectivity
Life sciences organizations are experiencing greater demand than ever before. To meet these demands, many life sciences organizations are investing in technology to open up new opportunities for...
View ArticleWhat’s really getting in the way of implementing speed and agility at scale
Back in 2016 — a lifetime in microservice years — a MuleSoft colleague, Matt McLarty, myself, and two others released the book “Microservice Architecture.” One of the things we pointed out in that book...
View ArticleHow MuleSoft and Slack make operations human again
This post was written by Ramsankar Ananthan and Nicholas Keune. The need for operational notifications One key rule in IT operations management includes knowing when (and why) something breaks and how...
View ArticleHow government contractors can reliably accelerate post-merger integrations
As post-COVID GovCon M&A activity expected to hit record highs, post-merger IT Integration challenges loom. Many analysts expected 2020 to be a big year for GovCon M&A. However, the arrival of...
View ArticleHow MuleSoft and Slack bring humans back to operations
This post was written by Ramsankar Ananthan and Nicholas Keune. The need for operational notifications One key rule in IT operations management includes knowing when (and why) something breaks and how...
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